FAQ & Terms

Frequently Asked Questions

Elite Pooper Scoopers are happy to answer any questions you may have. Below are some commonly asked questions we receive. Feel free to contact us to learn more, or get a free quote by signing up.

We service the Phoenix area and most surrounding areas.
Elite Pooper Scoopers provides professional pet waste removal services for residential and commercial properties. We also provide deodorizing and sanitation to further protect you, your family, and your pets from the harms of urine, dog feces, and vomit.
Click on “Let’s Get Started” and enter your information. Once we receive your information we will be in touch with you shortly to go over all the details to get your service started.
Hiring a professional service like Elite Pooper Scoopers ensures a clean and sanitary outdoor environment for you, your family, and your pets. It also saves you time and effort, allowing you to enjoy your yard without the hassle of cleanup.
The frequency of cleanup depends on the number of pets you have and the size of your yard. We offer weekly, bi-weekly, and monthly cleanup plans to suit your needs.
Yes, we can apply products that neutralizes odors from dog waste, urine, and vomit. We suggest you have these extra service performed. They not only help your yard smell better but further protect your family and pets from all the different harmful bacteria, parasites, and flies.
No, you do not need to be home. Our team can perform the cleanup even if you’re not there. Just make sure your pets are safely indoors or contained.
No, Elite Pooper Scoopers brings all the necessary equipment and supplies for the cleanup. You just need to make sure we have access to a water spigot and your trash can so we can dispose of the waste.
Yes, we are fully insured and licensed to provide pet waste removal services. You can trust us to handle the job professionally and responsibly.

In order for our technician to be able to perform services, the client must provide unobstructed access onto the property and residence. It is necessary for Elite Pooper Scoopers to provide services.

 

On the day of service, Elite Pooper Scoopers will notify the client they will be coming onto the residence and property to perform services agreed upon. This will be in the form of any of the following: text message and/or email. Please ensure our technician can access your residence and property on the day of service. You will be notified once the service has been completed too!

  • Please make sure any and all dogs are inside or put away from the serviced areas.
  • Do not forget to provide a way for our technician to come onto your property and residence.
  • Please make sure our technician has access to the water spigot and garbage bin so pet waste can be disposed of.
Elite Pooper Scoopers strives to provide the best service. Instances of extreme heat, monsoon, lightning, and heavy rain may force us to reschedule services. You will be notified as soon as possible. Service will be provided as a double duty on the next scheduled day of service.
To ensure the safety of Elite Pooper Scoopers technicians and the safety of your dog(s). On the day of service, any and all pets will be kept inside during the day and time of services being provided. Please read our Terms of Service for more information.
We will securely tie the bag and put it in your garbage can. If your garbage can isn’t accessible contact us and we will work something out.